We are delighted about your interest in staying with us. To help ensure smooth and stress-free travel planning, we would like to inform you about our policy in advance.
These terms apply to all bookings made via our website or other channels(except Booking.com). By confirming a booking, guests agree to these terms. A booking becomes valid once a 30% deposit has been paid via bank transfer. The remaining amount is due at the end of the stay. We accept payments in cash or online bank transfer. Any additional charges (e.g., for pets or local taxes) must be paid in cash on site.
In the event of a cancellation, the following fees apply:
Up to 30 days before arrival: The deposit (30%) will be retained as a cancellation fee.
14 to 29 days before arrival: 50% of the total amount will be charged.
7 to 13 days before arrival: 70% of the total amount will be charged.
From 6 days before arrival or in case of no-show: 100% of the total amount will be charged.
In the case of late arrival or early departure, the full amount of the booked stay will be invoiced. Please also note that if you request to change your booking dates, we reserve the right to apply a surcharge, especially during periods of high demand. We understand that sometimes unexpected events can occur. For this reason, we strongly recommend purchasing travel cancellation insurance in advance to protect yourself from potential cancellation costs.
Should you need to make any changes or if something unforeseen happens, please don’t hesitate to contact us directly. We will always do our best to find a solution together.
Thank you for your understanding!